Official Documents

Privacy Policy abg918 Platform

Your privacy is our priority. abg918 is committed to protecting every piece of personal information you share with us, ensuring it is used transparently, responsibly, and securely at all times.

Effective Date: 1 January 2026  |   Last Updated: June 2026

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Our Privacy Commitment

How ABG918 Protecting Your Data

Six core pillars that form the foundation of ABG918's data protection and privacy policy for all members.

Continuous Data Encryption

All data transmitted between your device and abg918's servers is protected by 256-bit SSL encryption. This means your personal information and financial transactions cannot be intercepted or read by third parties while in transit.

Strict Access Control

Members' personal information is accessible only to authorised abg918 staff, and solely for legitimate purposes such as identity verification, transaction processing, and customer support. All access is systematically logged and monitored.

Secure Data Storage

Your data is stored in data centres protected by robust physical and digital security measures. We use multi-layered backup systems to ensure your data is never lost and can always be recovered in the event of an unexpected incident.

No Data Sales

ABG918 will strictly never sell, rent, or transfer your personal information to advertisers, third-party companies, or any other entity for commercial purposes. Your data belongs to you, and we respect the trust you place in us.

Member Personal Controls

You have full control over your personal data. Through your account settings, you can update your information, manage communication preferences, and request data deletion. We make this process straightforward so you always remain in control.

Legal Compliance

ABG918 complies with Malaysia's Personal Data Protection Act (PDPA) and all applicable data protection regulations. We continuously update our internal policies and procedures to ensure full compliance with the latest legislation in force in Malaysia.


01 Introduction

Welcome to the abg918 Privacy Policy page. This document explains in detail how the abg918 platform collects, uses, stores, and protects your personal information as a registered member. We understand that privacy is more than a legal obligation — it is the foundation of the trust you place in us every time you interact with our platform.

ABG918 is an online entertainment platform operating in Malaysia, offering over 1,500 premium games spanning slots, live casino, sports, and a wide variety of other game options. In running these operations, we process members' personal information responsibly and on a clear legal basis.

This Privacy Policy applies to all services provided by ABG918, including the official website at abg918.app, the ABG918 mobile app for Android and iOS, and all official communication channels we operate. By registering for or using any ABG918 service, you are deemed to have read, understood, and agreed to this Privacy Policy.

Important Note: This Privacy Policy should be read together with abg918 Terms and Conditions. In the event of any conflict between these two documents regarding privacy, this Privacy Policy shall take precedence.
02 Information Collected

ABG918 collects various types of personal information depending on how you interact with our platform. The following are the main categories of information we collect:

Identity & Account Information

  • Full name as it appears on official identity documents.
  • MyKad number or passport number for KYC purposes.
  • Date of birth for verification of the minimum age requirement of 18 years.
  • Registered email address and mobile phone number.
  • Username and password (stored in hashed, unreadable form).

Financial Information

  • Bank name and bank account number for withdrawal purposes.
  • Digital wallet owner name for accounts such as Touch 'n Go eWallet, Boost, or DuitNow.
  • Deposit and withdrawal transaction records.
  • Debit card details (card number, expiry date, and CVV stored using PCI-DSS encryption).

Usage & Technical Information

  • IP address and device information (device type, operating system, model).
  • Browser data including web browser type and version.
  • Login timestamps and activity within the platform.
  • Game records, betting history, and transaction history within your account.
  • Cookie and similar tracking technology data.
Data Minimisation Principle: ABG918 only collects information that is genuinely necessary for the stated purposes. We do not collect irrelevant or excessive data beyond what is required for platform operations.
03 How We Use Your Data

The personal information we collect is used solely for legitimate, clearly stated purposes. abg918 uses your data for the following:

Purpose of Use Data Type Legal Basis
Identity verification & KYC ID, name, date of birth Legal obligation
Deposit & withdrawal processing Financial information Contract performance
Customer support Profile, transaction records Legitimate interests
Promotional & Bonus Communications Email, phone number Member consent
Platform improvements Usage & Technical Data Legitimate interests
Fraud detection & AML All data categories Legal obligation

Regarding marketing communications specifically, abg918 will only send you promotional emails, bonus notifications, and offer updates if you have given your consent during registration or via the communication preferences in your account. You may withdraw this consent at any time through the unsubscribe link in any email or by contacting our support team.

04 Information Sharing

ABG918 takes an extremely cautious approach when it comes to sharing members' personal information. In summary, we does not and will never sell your personal information to any third party.

However, there are specific circumstances under which we may share your information with the following parties, subject to strict safeguards:

  • Payment Service Providers: Required financial information is shared with trusted payment processors such as FPX, DuitNow, and digital wallet providers solely to enable transactions to be processed securely.
  • Game Providers: Usernames and game session information are shared with licensed game providers such as Pragmatic Play, Evolution Gaming, and others to enable game sessions to function.
  • Regulatory Authority: Information may be disclosed to the Royal Malaysia Police, Bank Negara Malaysia, or other authorities where required by law, court order, or official investigation.
  • Security & Anti-Fraud Services: Some technical data is shared with third-party fraud detection service providers who are bound by strict confidentiality agreements.

All third parties that receive information from abg918 are bound by data protection agreements and audited regularly to ensure compliance with the security standards we have established.

Cross-Border Data Transfers: If your data needs to be transferred to servers located outside Malaysia, abg918 ensures such transfers are carried out with adequate safeguards and in compliance with the PDPA's requirements for international data transfers.
05 Cookies & Tracking Technologies

ABG918 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored in your browser that help us recognise you on subsequent visits.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions and account security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: Collects information on how members use our platform — most frequently visited pages, time spent, and any errors encountered. This data helps us improve the overall user experience.
  • Functional Cookies: Stores your preferences such as interface language, display settings, and game preferences so you do not need to reset them every time you log in.
  • Analytics Cookies: We use analytics services such as Google Analytics to understand platform usage patterns in an aggregated and anonymous manner for the purpose of service improvement.

You can manage your cookie settings through your browser at any time. Disabling certain cookies may affect the functionality and user experience of the ABG918 platform. For more information on managing cookies, refer to the help documentation of the browser you are using.

06 Data Security

ABG918 invests seriously in security infrastructure to protect our members' personal data. The key security measures we implement include:

  • 256-bit SSL Encryption for all data in transit between your device and our servers.
  • AES-256 Encryption for all sensitive data stored in our databases.
  • Two-Factor Authentication (2FA) available to all member accounts as an added layer of security.
  • 24/7 Monitoring by abg918's cybersecurity team to detect and respond to any threats in real time.
  • Penetration Testing conducted periodically by independent security firms to identify and patch system vulnerabilities.
  • Role-Based Access Control (RBAC) ensuring that only authorised personnel can access member data relevant to their job responsibilities.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. In the event of a data breach involving your personal information, abg918 is committed to notifying you within the timeframe required by applicable law and taking immediate action to contain and remediate the situation.

Shared Responsibility: Your account security also depends on your own actions. Please use a strong and unique password, enable 2FA, and never share your login credentials with anyone — including abg918 staff, who will never ask for your password through any channel.
07 Member Rights

As an abg918 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or out of date, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

Under certain circumstances, you may request a temporary suspension of the processing of your data.

To exercise any of the rights above, please contact our Data Protection team via the official abg918 support email. We will process your request within 30 business days of receipt and may require additional identity verification before doing so.

08 Data Retention & Deletion

ABG918 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Our data retention periods are as follows:

  • Active account data: Retained for as long as your account is active and for 7 years after account closure to meet financial and tax legal requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with the Companies Act requirements and anti-money laundering regulations.
  • Customer support communication logs: Retained for 3 years from the date of last interaction.
  • Technical data and access logs: Retained for 12 months for security and fraud detection purposes.
  • Marketing data: Deleted within 30 days after you withdraw consent for marketing communications.

Once the designated retention period has lapsed, your data will be securely deleted using methods that ensure it cannot be recovered. For physical records (where applicable), we engage licensed document destruction services.

09 Third-Party Links

The abg918 platform may contain links to third-party websites or services such as game providers, payment processors, or our official social media channels. It is important that you understand the following:

  • ABG918 is not responsible for the privacy practices or content of those third-party websites.
  • Each third-party website or platform has its own privacy policy, separate from ours.
  • We encourage you to read the privacy policy of every third-party website you visit via links on the abg918 platform.

Third-party game providers integrated with the abg918 platform undergo security assessments and are bound by data protection agreements before integration is permitted. However, your direct interactions with their game interfaces may be subject to those providers' own additional terms.

10 Policy Changes

ABG918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle data. Any changes will be communicated to you via:

  • A prominent notice on the abg918 platform homepage with a link to the latest version of this policy.
  • In-app notifications via the abg918 mobile app for material changes.
  • Email notification to your registered email address for significant amendments that affect your privacy rights.

The "Updated" date shown at the top of this page indicates when the current version of this Privacy Policy came into effect. We encourage you to review this page periodically.

Your continued use of the abg918 platform following any changes to the Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any amendments, please discontinue use of the platform and contact us to close your account.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how abg918 handles your personal information, we encourage you to reach out to us through the following channels:

  • Support Email: [email protected]
  • Live Chat: Available 24/7 via the live chat icon at the bottom corner of the abg918 platform.
  • FAQ: Visit page FAQ for answers to our most frequently asked questions.

The abg918 Data Protection Officer (DPO) is responsible for ensuring compliance with applicable data protection laws and can be reached via the support email above by stating "DPO Inquiry" in your message subject line.

We are committed to responding to all privacy-related inquiries within 3 business days and resolve more complex requests within 30 business days.

Official Complaints: If you are dissatisfied with our response to your privacy concerns, you have the right to file a formal complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the applicable provisions of the PDPA.

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